Abandoned cart recovery, post-purchase flows, winback campaigns, and inventory management — fully automated across every channel.
ROI: Abandoned cart automation alone recovers 10–15% of lost revenue. Replaces 2 customer support FTEs ($40K–$50K/yr each). Influencer pipeline runs at 10x the volume of a manual outreach coordinator.
Mission Control Snapshot
Your deployment includes specialized agents, defined handoffs, and a real-time operator view of current workflows.
What We Automate
These aren't generic workflows. Every automation below is built specifically for how Retail & E-Commerce businesses operate.
Within 15 minutes of cart abandonment, your retention agent sends an SMS. Email follows at 1 hour, with a second email at 24 hours with a discount code. Messenger retargeting fires at 48 hours. Sequence stops on purchase.
Includes
Order confirmation, shipping updates, delivery confirmation, review requests, and cross-sell recommendations — all executed automatically in the right sequence, personalized based on what the customer bought.
Includes
Customers who haven't purchased in 90 days are pulled from your CRM automatically. Your retention agent sends personalized "we miss you" campaigns with product recommendations based on purchase history, escalating discount at day 14.
Includes
When a product drops below threshold, your ops agent alerts the team via Slack, drafts a purchase order to your supplier, and sends "back in stock" notifications to your waitlist automatically when inventory is restored.
Includes
Order status, returns, and product questions handled 24/7 via Gorgias or Zendesk. Complex issues are escalated with full context. CSAT surveys fire after every resolution. Negative reviews flagged immediately.
Includes
AI Team Structure
Each agent has a defined role, specific capabilities, and clear success metrics — working in concert to cover your entire operation.
Manages abandoned cart, post-purchase, and winback sequences. Maximizes LTV from existing customer base.
Handles order status, returns, and product questions 24/7 via Gorgias/Zendesk. Escalates complex issues.
Solicits reviews post-purchase. Responds to all reviews on Google/Trustpilot. Flags negative reviews immediately.
Sources micro-influencers. Manages outreach and seeding pipeline. Tracks campaign performance.
Monitors stock levels. Drafts supplier POs. Notifies waitlisted customers of restock.
Agent Communication Flow
Integration Stack
Your AI workforce integrates with the platforms your Retail & E-Commerce business already runs on. No rip-and-replace required.
Need a custom integration? If your business runs on proprietary systems or internal tools, we build custom integrations to any API, webhook, or database. Talk to our engineering team →
Real Examples
Real-world prompts your agents process daily — automatically, 24/7.
"Cart abandoned 12 minutes ago by customer Emily Rodriguez — $127 cart with 3 items. Send recovery SMS now."
"Generate the Q1 winback campaign for customers who haven't purchased since October. Segment by product category."
"Inventory for SKU #TF-447 just hit 15 units. Alert ops via Slack and draft the supplier PO to reorder 500 units."
Request a demo tailored to your industry. We'll show you real workflows, real integrations, and real outcomes from companies like yours.