Reservations, review management, corporate catering pipelines, and loyalty campaigns — handled without adding front-of-house staff.
ROI: Replaces a marketing coordinator and part-time customer service person ($50K–$65K combined). Catering pipeline alone can add $10K–$30K/mo in incremental revenue. Review response rate improves by 10x.
Mission Control Snapshot
Your deployment includes specialized agents, defined handoffs, and a real-time operator view of current workflows.
What We Automate
These aren't generic workflows. Every automation below is built specifically for how Restaurants & Hospitality businesses operate.
When a guest books via OpenTable or Resy, your front-of-house agent sends confirmation with upsell offers — birthday cakes, wine pairings, private rooms. Reminder 24 hours before. Post-visit review request within 2 hours.
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Every new review on Google, Yelp, TripAdvisor, and DoorDash receives a personalized response within 2 hours — not a template. Negative reviews are escalated to the manager via Slack within 15 minutes.
Includes
Your B2B catering agent scrapes LinkedIn and Google Maps for corporate offices within a 5-mile radius, sends targeted outreach, books tasting appointments, and manages the proposal-to-contract pipeline via PandaDoc.
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Customers who haven't visited in 60 days receive a personalized "we miss you" offer via email and SMS. Redemption is tracked and reported to the owner weekly. VIP guests get exclusive early access and birthday offers.
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Event inquiry forms trigger a response within 5 minutes with availability and pricing. Your events agent sends proposals via PandaDoc, follows up at 48 hours, and manages the contract-to-event coordination sequence.
Includes
AI Team Structure
Each agent has a defined role, specific capabilities, and clear success metrics — working in concert to cover your entire operation.
Manages reservations, confirmation flows, and upsell sequences across all booking channels.
Monitors and responds to all reviews (Google, Yelp, TripAdvisor, DoorDash) within 2 hrs.
Runs corporate catering outreach. Manages inquiry-to-contract pipeline for private events and catering orders.
Manages customer reactivation campaigns. Runs loyalty promotions. Tracks redemption and reports results.
Handles staff schedule notifications, shift swaps, and delivery platform updates.
Agent Communication Flow
Integration Stack
Your AI workforce integrates with the platforms your Restaurants & Hospitality business already runs on. No rip-and-replace required.
Need a custom integration? If your business runs on proprietary systems or internal tools, we build custom integrations to any API, webhook, or database. Talk to our engineering team →
Real Examples
Real-world prompts your agents process daily — automatically, 24/7.
"New reservation for a table of 8 on Saturday — it's their anniversary. Send confirmation with a wine pairing upsell."
"3-star Yelp review just posted about slow service. Draft a personalized response and notify the GM immediately."
"Corporate inquiry for catering — 200 people, downtown office. Respond within 5 minutes with our event menu and pricing."
Request a demo tailored to your industry. We'll show you real workflows, real integrations, and real outcomes from companies like yours.