🍽️Restaurants & Hospitality

AI workforces built for restaurants and hospitality groups.

Reservations, review management, corporate catering pipelines, and loyalty campaigns — handled without adding front-of-house staff.

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19+ integrations supported
agent-workforce — bash
15:53
agent-syndicate@workforce:~$ ./run-agents.sh --vertical=restaurants
● AGENTS ACTIVE|1/2 workflows
24/7 runtime

ROI: Replaces a marketing coordinator and part-time customer service person ($50K–$65K combined). Catering pipeline alone can add $10K–$30K/mo in incremental revenue. Review response rate improves by 10x.

Mission Control Snapshot

Live Restaurants architecture preview

Your deployment includes specialized agents, defined handoffs, and a real-time operator view of current workflows.

Front of House AgentReview & Reputation AgentB2B Catering AgentLoyalty AgentOperations Agent
Reservation Management & Upsell
Online Review Management
Corporate Catering Pipeline
Loyalty & Reactivation Campaigns

What We Automate

Complete automation coverage for Restaurants.

These aren't generic workflows. Every automation below is built specifically for how Restaurants & Hospitality businesses operate.

Reservation Management & Upsell

When a guest books via OpenTable or Resy, your front-of-house agent sends confirmation with upsell offers — birthday cakes, wine pairings, private rooms. Reminder 24 hours before. Post-visit review request within 2 hours.

Includes

  • Reservation confirmation with upsell offers
  • 24-hour pre-visit reminder
  • Private dining and birthday upsells
  • Post-visit review request within 2 hrs

Online Review Management

Every new review on Google, Yelp, TripAdvisor, and DoorDash receives a personalized response within 2 hours — not a template. Negative reviews are escalated to the manager via Slack within 15 minutes.

Includes

  • Personalized review responses within 2 hrs
  • Multi-platform monitoring (Google, Yelp, TripAdvisor, DoorDash)
  • 15-minute negative review escalation
  • Manager Slack notification

Corporate Catering Pipeline

Your B2B catering agent scrapes LinkedIn and Google Maps for corporate offices within a 5-mile radius, sends targeted outreach, books tasting appointments, and manages the proposal-to-contract pipeline via PandaDoc.

Includes

  • Corporate office prospecting within 5-mile radius
  • B2B catering outreach sequences
  • Tasting appointment booking
  • PandaDoc proposal and contract management

Loyalty & Reactivation Campaigns

Customers who haven't visited in 60 days receive a personalized "we miss you" offer via email and SMS. Redemption is tracked and reported to the owner weekly. VIP guests get exclusive early access and birthday offers.

Includes

  • 60-day lapse reactivation campaigns
  • Personalized "we miss you" offers
  • Weekly redemption reporting
  • VIP program management

Private Event Pipeline

Event inquiry forms trigger a response within 5 minutes with availability and pricing. Your events agent sends proposals via PandaDoc, follows up at 48 hours, and manages the contract-to-event coordination sequence.

Includes

  • 5-minute inquiry response with pricing
  • PandaDoc event proposal
  • 48-hour follow-up sequence
  • Pre-event questionnaire and coordination

AI Team Structure

Your dedicated Restaurants AI workforce.

Each agent has a defined role, specific capabilities, and clear success metrics — working in concert to cover your entire operation.

F

Front of House Agent

Manages reservations, confirmation flows, and upsell sequences across all booking channels.

R

Review & Reputation Agent

Monitors and responds to all reviews (Google, Yelp, TripAdvisor, DoorDash) within 2 hrs.

B

B2B Catering Agent

Runs corporate catering outreach. Manages inquiry-to-contract pipeline for private events and catering orders.

L

Loyalty Agent

Manages customer reactivation campaigns. Runs loyalty promotions. Tracks redemption and reports results.

O

Operations Agent

Handles staff schedule notifications, shift swaps, and delivery platform updates.

Agent Communication Flow

Front of House Agent
Review & Reputation Agent
B2B Catering Agent
Loyalty Agent
Operations Agent

Integration Stack

Connects to every Restaurants tool you use.

Your AI workforce integrates with the platforms your Restaurants & Hospitality business already runs on. No rip-and-replace required.

Toast
Square
Lightspeed
Clover
OpenTable
Resy
SevenRooms
Otter.ai
Deliverect
7shifts
HotSchedules
Klaviyo
Mailchimp
Twilio
PandaDoc
GoHighLevel
Birdeye
Podium
Google My Business API

Need a custom integration? If your business runs on proprietary systems or internal tools, we build custom integrations to any API, webhook, or database. Talk to our engineering team →

Real Examples

What your AI team handles.

Real-world prompts your agents process daily — automatically, 24/7.

1

"New reservation for a table of 8 on Saturday — it's their anniversary. Send confirmation with a wine pairing upsell."

2

"3-star Yelp review just posted about slow service. Draft a personalized response and notify the GM immediately."

3

"Corporate inquiry for catering — 200 people, downtown office. Respond within 5 minutes with our event menu and pricing."

See how we automate Restaurants businesses.

Request a demo tailored to your industry. We'll show you real workflows, real integrations, and real outcomes from companies like yours.