Patient acquisition, appointment reminders, reactivation campaigns, and billing support — running 24/7 without front desk overhead.
ROI: Reduces no-show rate by 30–50% (avg. no-show costs practices $200+ per slot). Eliminates 1 front desk FTE ($38K–$50K/yr). Increases reactivation revenue by recovering 15–25% of lapsed patients.
Mission Control Snapshot
Your deployment includes specialized agents, defined handoffs, and a real-time operator view of current workflows.
What We Automate
These aren't generic workflows. Every automation below is built specifically for how Healthcare & Dental businesses operate.
From the moment a patient books, your reminder agent manages the full communication lifecycle: confirmation immediately, reminder 1 week prior, 24-hour reminder, "we're ready for you" text 2 hours before, and post-visit care instructions within 4 hours.
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Inbound leads from Google Ads and Facebook immediately receive AI qualification via SMS — insurance type, service needed, preferred location. Qualified patients are booked directly in Dentrix or Athenahealth within minutes.
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Patients who haven't been seen in 12+ months are identified from your EHR, and your reactivation agent sends personalized re-engagement SMS and email campaigns that book hygiene and wellness appointments automatically.
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When a new appointment is booked, your operations agent pulls insurance information from the intake form, queries Availity for benefits verification, and sends the patient a summary — with front desk notification 48 hours before.
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Claim denials are automatically flagged with the denial reason and suggested corrections. Patient balance statements are delivered via email and SMS with payment links. Collections escalation triggers at 45 days.
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AI Team Structure
Each agent has a defined role, specific capabilities, and clear success metrics — working in concert to cover your entire operation.
Handles all inbound inquiries. Qualifies insurance and service type. Books new patient appointments 24/7.
Manages full appointment lifecycle communication. Reduces no-show rate. Sends post-visit care instructions.
Runs monthly re-engagement campaigns on lapsed patients. Drives recall revenue.
Monitors claim status. Alerts staff to denials. Manages patient balance communications and payment collection.
Sends review requests post-visit. Responds to all online reviews. Monitors Healthgrades, Google, and Yelp.
Agent Communication Flow
Integration Stack
Your AI workforce integrates with the platforms your Healthcare & Dental business already runs on. No rip-and-replace required.
Need a custom integration? If your business runs on proprietary systems or internal tools, we build custom integrations to any API, webhook, or database. Talk to our engineering team →
Real Examples
Real-world prompts your agents process daily — automatically, 24/7.
"New patient inquiry for teeth cleaning — self-pay, flexible schedule. Book them in Dentrix for next week and send intake forms."
"Patient database shows 847 patients with no visit in 14+ months. Launch a reactivation campaign with a complimentary exam offer."
"Insurance claim #44892 was denied. Identify the denial reason, flag for billing staff, and draft the appeal documentation."
Request a demo tailored to your industry. We'll show you real workflows, real integrations, and real outcomes from companies like yours.